"Several years ago we had a lightning strike that "knocked out" a fan and light in a guest bedroom. The company we called said we had to cut the ceiling to find the wire problem. Thankfully, we did not do that. I called Servace on Tuesday and they told me Keith would be here Wednesday at 9am. It was the SWITCH for the fan, and missing bulb for the fan light. I would give Keith and Servace 12 stars."